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| ## Field Service Engineer

Overview:
You will have the opportunity to work with the latest technology and a myriad of clients in an organization that understands service! We give you all the tools you need to succeed; a company car or a generous car allowance, a company cell phone, laptop, and we take care of your gas, and do all we can so you can focus on what you love to do best – work on top of the line machines and make your customers raving fans!
Smith Machinery wants to ensure your personal and professional success by having managers that understand what a work life balance looks like and work to ensure we respect the endless days on the road in the local territory. Now, we both know that there are times that a client needs us to go above and beyond, and stay until the wee hours to get the job done, but we recognize this happens and want to support you when it does.
In sum, we truly do believe this not only a great place to work, but also the best place for our employees' careers to thrive and grow.
Responsibilities:
Although not all inclusive, below are some more details:
Responsible for day to day field service. Including but not limited to: service, installations and/or preventive maintenance relative to the local Louisiana market.
Essential Duties include:
- Perform field service, installations or PMs as required.
- Resolve customer issues and provide sales support and some training
- Communicate effectively with a variety of different people.
- Represent Ellison Technologies professionally and ethically at all times, with all actions in line with business expectations.
- Take ownership of all service cases, projects, etc., and maintain all customer records and technical documentation.
- Other related duties as assigned.
Qualifications:
What are we looking for?
Ideally someone with experience installing, maintaining and/or repairing, of CNC machining centers and CNC turning centers. With this experience we're looking for developed repair skills, focused on the mechanical, hydraulic and electrical aspects of your craft.
If this sounds like you, email us today to set up and interview! smc@smithmachinetools.com
41 West Guest Avenue
Salt Lake City, UT 84115
Phone: 801-263-6403
Fax: 801-263-6404
Email: smc@smithmachinetools.com

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